Help Center

Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an ...

Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If a business doesn’t fall into ...

For local businesses, having a steady stream of recent reviews is crucial. 73% of consumers say reviews written more than 3 months ago aren’t relevant anymo...

Listing Builder is needed in order for Customer Voice to access the My Listings page.

An unlimited number of email review requests can be sent each day, however, Customer Voice Express accounts have a limit of 15 emails/month.

Due to mobile service provider standards the daily limit of SMS requests is 150. If you are sending a large number of SMS requests per day, this helps preve...

A dropped SMS request can be due to several reasons. Click on the tooltip next to the status to see a possible reason why the request was not able to send. ...