With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.
What is important about online review monitoring? Print
Created by: Qmedia Media
Modified on: Mon, 22 Feb, 2021 at 12:50 PM
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